Refunds and Transfers
Unfortunately, the GranFondo cannot offer refunds for those unable to attend the event. We do however, allow transfers between two parties for a fee, starting in mid-summer and ending approximately one week prior to the GranFondo.
Transfer Dates, Deadlines, and Rules
- Transfers are available starting on July 2, 2013
- No transfers during final week
- No same day transfers during packet pickup for any reason
- The cost for transfers will be:
- $25 up to 3 weeks prior to the ride
- $50 for the next 2 weeks
- We can not accommodate any transfers the week of the event.
Why the escalating fees? This is a significant amount of work for our staff every year and, while we understand that circumstances change, we’re really trying to get people committed to ride the event, up or down, as early as possible. We will not be able to process on-line transfers after September 29th, as we’ll be finalizing registration, assigning numbers, and stuffing packets in advance of the big event.
No transfer can exceed the original cost of the ride purchased, i.e. no Gran route can be sold from one participant to another for more than $150. Any transfer exceeding the amount for the route in question will not be honored. Transfers only apply to your ride. That means that merchandise you may have purchased (ie. a jersey) does not transfer.
The person buying the ticket must be the one filling out the transfer form. There are rules that need to be agreed to and understood by the actual rider participating in the event. We do not handle any money transfer of the original entry fee. That is up to the two individuals to work out. Many choose to use services such as PayPal to do this.
Anyone looking to secure a transfer can do so through a variety of means, the most promising being our Facebook page. Hundreds of people (thousands?) have secured transfers there happily and painlessly. If you avoid social media like the plague, all three of you can check craigslist.org or ebay.com for people looking for transfers. If you avoid using the internet at all, you’re not reading this anyway and probably are relying on a small tech-savvy pre-teen to dictate this to you in a format you understand. Best put that tween in charge of finding you a transfer.
Once you make the necessary love connection between the person selling their route spot and the person buying it, fill out this transfer formThe new rider will receive a registration confirmation marked as VERIFIED within 7 days.