Refunds and Transfers
Unfortunately, the GranFondo cannot offer refunds for those unable to attend the event. We do however, allow transfers between two parties for a fee, starting in mid-summer and ending approximately one week prior to the GranFondo.
Transfer Dates, Deadlines, and Rules
Registration transfers are $25 ($15 for Piccolo) until Sept 14th, midnight. The fee will increase to $50 ($30 for Piccolo) from September 15th to September 28th, midnight. We cannot accommodate any transfers the week prior to the event as we’ll be finalizing registration, assigning numbers, and stuffing packets in advance of the big event. No same day transfers during packet pickup for any reason.
No transfer can exceed the original cost of the ride purchased, i.e. no Gran route can be sold from one participant to another for more than $160. Any transfer exceeding the amount for the route in question will not be honored. Transfers only apply to your ride. That means that merchandise you may have purchased (ie. a jersey) does not transfer. We do not handle any money transfer of the original entry fee. That is up to the two individuals to work out. Many choose to use services such as PayPal to do this.
TRANSFERS: Transfers take place when a person who was not registered acquires the spot of someone who was registered. The person buying the spot must be the one filling out the transfer form. There is important participant information that you need to understand prior to completing your registration for the event regarding logistics and rider safety. Information you will need to complete the transfer would include the original rider’s name, original rider’s email and the 9-digit registration ID from the original rider’s registration confirmation. If you need this information sent to you again, please contact registration@
SWAPS: A swap is when two people are already registered for different routes and want to switch with each other. Either party may fill out the form, but generally it is the person who is upgrading that would fill out the form and pay the fee. Information that you will need to complete a swap is both original Riders’ Names, Original Riders’ Emails and the 9 digit Registration IDs from the Original Riders’ registration confirmations.
DOWNGRADING: You can always ride a shorter route than the one for which you are registered. If you know that you are going to ride a shorter route ahead of time and would like us to officially move you to that route, then email registration@bikemonkey.
SELF-UPGRADING: There is no “self-upgrading” your existing registration to a longer route (Piccolo to Medio, Medio to Gran, etc.) If the route is sold out already, see TRANSFERS or SWAPS above. If the route is not sold out, contact registration@