Refunds and Transfers
No Refunds
Unfortunately, the GranFondo cannot offer refunds for those unable to attend the event. We do however, allow transfers between two parties July 2nd and until September 24th for a fee.
Transfer Dates, Deadlines, and Rules
- Transfers are available starting July 2nd
- No transfers during final week
- No same day transfers during packet pickup for any reason
- The cost for transfers will be:
- $25 up to 4 weeks prior to the ride (Sept 3rd)
- $50 for the next 2 weeks (Sept 4th-16th)
- $75 for the next week (Sept 17th-21st)
Why the escalating fees? This is a significant amount of work for our staff every year and, while we understand that circumstances change, we’re really trying to get people committed to ride the event, up or down, as early as possible. We will not be able to process on-line transfers after September 21st, as we’ll be finalizing registration, assigning numbers, and stuffing packets in advance of the big event. No transfer can exceed the original cost of the ride purchased, i.e. no gran route can be sold from one participant to another for more than $135. Any transfer exceeding the amount for the route in question will not be honored. As for who pays for the transfer fee between the transferor and the transferee, that’s up to either party–makes no difference to your registration squad here at GranFondo HQ. Transfers only apply to your ride. That means that merchandise you may have purchased (ie. a jersey) does not transfer.
Anyone looking to secure a transfer can do so through a variety of means, the most promising being our Facebook page. Hundreds of people (thousands?) have secured transfers there happily and painlessly. If you avoid social media like the plague, all three of you can check craigslist.org or ebay.com for people looking for transfers. If you avoid using the internet at all, you’re not reading this anyway and probably are relying on a small tech-savvy pre-teen to dictate this to you in a format you understand. Best put that tween in charge of finding you a transfer.
Once you make the necessary love connection between the person selling their route spot and the person buying it, fill out this transfer form (which will go live once the transfer period opens) and you’ll be good to go.